HomeServicesSIC SurveyFrequently Asked QuestionsFrequently Asked QuestionsAbout UsSIC SurveyFeedbackFrequently Asked QuestionsContact UsCareer
 
Appointments button
     
   

Questions and Answers:

Do you need insurance to see a doctor?

No, ask our staff for more information.

Do i need an appointment?

No, you can always walk-in however an appointment by phone save you some time in the waiting room.

Can you visit an urgent care more than once?

Yes, you can walkin more than one time anytime.

Can you see a doctor just for school physicals or work/employment physicals?

Yes, we do all types of physical at our facility.

Can you do drug test?

Yes but only certain types of drug test. please ask our staff for more details.

Do you accept HMO plans?

No, sorry we do not accept HMO's.

Are you open on weekends?

Yes, we are open late nights.

Can i visit only for blood work?

Yes, you can have blood work done without having seen by the doctor.

Do you have in-house xray?

Yes, we have in-house xray and our doctors can lookup right away. the results can be available on the same day

(note: for weekdays and holidays it will be available in next business day).

Do you see patients with minor injuries?

Patient/s with minor injury/bleeding will be seen right away.

(note: please call 911 if its life threatening)

Do you do surgery?

No, we do not do surgery in our facility. but, we do simple suture, irrigation, incision and drainage.

Do you see patients who are injured at work OR in a motor vehicle accident?

Yes, we see patients with work injury or motor vehicle accident which is not life threating..

(Note: we bill your Employer or Motor Vehical Insurance for Reimbursement without using your personal health insurance)

Do you do Annual PAP smear, woman's welness exams?

Yes. Please ask front desk for more information.

Do you do HIV Test or Screening?

Yes, we do complete Hiv Tests and Screening.

Questions Related to Health Insurance Company.

Are you contracted with BCBS?

a. Yes, we are contracted with major Insurance companies. please see the list of health insurance companies that we accept. if you do not see your insurance name in our list that doesn't mean we do not accept your insurance. you can ask us anytime and we will find out for you or otherwise you can call up your insurance to check if you can visit our facility.

What is the difference between In-network and Out of network?

An in-network provider is one contracted with the health insurance company to provide services to plan members for specific pre-negotiated rates. An out-of-network provider is one not contracted with the health insurance plan. Typically, if you visit a physician or other provider within the network, the amount you will be responsible for paying will be less than if you go to an out-of-network provider. Though there are some exceptions, in many cases, the insurance company will either pay less or not pay anything for services you receive from out-of-network providers.

What is the difference between HMO and PPO?

With a PPO, one can see any doctor one wishes, or visit any hospital one chooses, usually within a preferred network of providers. Depending upon the terms of coverage, a doctor or hospital outside the preferred provider list will cost more and the PPO will pay a range of 70-80% of expenses. Conversely, an HMO requires one see only doctors or hospitals on their list of providers.

The HMO generally also requires that one choose a primary care physician, who will direct care and refer patients to approved specialists. Generally the HMO will not, without prior approval, cover medical expenses incurred by seeing someone who is not contracted with the HMO. Usually an HMO will have defined coverage for emergency medical care when one travels outside its coverage area

 

What is Health Insurance Deductibles?

The deductible refers to the amount of money that the insured would need to pay before any benefits from the health insurance policy can be used. This is usually a yearly amount so when the policy starts again, usually after a year, the deductible would be in effect again. Usually there are separate individual deductible amounts and total family deductible amounts. Please check with your Insurance about your Annual Deductibles.

 

What is a Co-Insurance or Co-Pay?

This is the amount that would need to be paid by the insured before the insurance pays and in addition to the deductible. Every patient has different co-insurance or Co-Pay amount depending upon their policy, Some may not have co-insurance or Co-pays at all. Please check with your insurance for more info.

       
                                             

If you feel that you may have a life-threatening condition that requires emergency care, call "911"
or go to the nearest hospital-based emergency room.